Refund policy

We want you to love your skin and your Dusk & Dawn products. If something isn’t quite right, we’re here to help.

30-Day No-Fuss Returns on all orders.

If you're not happy with your purchase, you can return it within 30 days of delivery—no stress, no complicated forms.

Read why we're so sure you'll absolutely love our products here! 

How to Start a Return

To begin a return, follow these steps:

  1. Contact us at info@duskanddawn.com to request a return.
  2. We’ll provide you with:
    • A return shipping label.
    • Instructions on how and where to send your package.

For any return-related questions, you can:

Damages and Issues

Please inspect your order upon receipt and contact us immediately if:

  • The item is defective or damaged.
  • You receive the wrong item.

We’ll make it right. 

Refunds

Once we’ve received your return, we will notify you of your refund.

  • The refund will be issued to your original payment method within 10 business days.
  • Please note that your bank or credit card company may take additional time to process and post the refund.